Update date: 12/11/2025
Company name: Beautiful Hair Studio Limited Liability Company
Address: Strzelecka Street 49, 61-846 Poznań
E-mail address: stockhair100@gmail.com
Telephone number: +48 786 463 045
Website: https://100khair.pl

1. Order processing time

We process orders on working days (Monday to Friday) between business hours:
10:00-18:00.
Order processing time is usually 1 to 3 business days from the moment of placing the order.
payment is recorded.

In the event of a delay, the customer will be informed of the new completion date.

2. Delivery methods

We offer the following delivery methods:

• DPD / DHL / InPost courier
• InPost parcel lockers
• Personal collection at the company's headquarters at Ludna 2, 00-406 Warsaw - by prior arrangement

The delivery method is selected when placing an order in the online store.

3. Shipping costs

Shipping costs depend on the chosen shipping method, weight, and value of the order. Current shipping rates are displayed during the ordering process.

4. Delivery time

Estimated delivery time within Poland is 2 to 5 business days from the date of shipment.
For international shipments, this time may be from 5 to 12 business days , depending on the destination country.

5. Tracking your shipment

After shipping, the customer receives an email with a tracking number that allows them to monitor the delivery status.

6. Damage during transport

The customer is obliged to check the shipment in the presence of the courier.
In the event of damage to the packaging, please complete a damage report and contact us immediately at: stockhair100@gmail.com .

7. Delivery Delays and Complaints

If you do not receive your parcel within the expected time, please contact our customer service department at stockhair100@gmail.com or by phone at +48 786 463 045.
We will do our best to resolve the issue as quickly as possible.

8. Additional information

We reserve the right to change delivery methods, costs, and times. Any changes will be published on the website https://100khair.pl